FAQs

🛒 How do I place an order?

To place an order, simply browse through our categories, select your desired product, click “Add to Cart”, and proceed to Checkout. Fill in your delivery details, choose your preferred payment method, and confirm your order.

We accept secure online payments through Paystack, credit/debit cards (Visa, MasterCard, Verve), and bank transfers. All payments are processed securely using SSL encryption to protect your personal data.

Yes! We deliver to all major cities and states across Nigeria. Delivery timelines vary depending on your location — typically 2–5 business days for most destinations. In addition, we also supply and ship select products overseas through trusted logistics partners. International delivery timelines depend on the destination and chosen shipping method. Please contact our support team for details or assistance with international orders. 

Teemas Home Treasures
info@teemashometreasures.com
+234 806 272 8307

Delivery costs are automatically calculated at checkout based on your delivery address and order weight. You’ll see the total before confirming your purchase.

Orders are processed within 24–48 hours after payment confirmation. Delivery within Lagos typically takes 1–3 business days, while other states may take 3–5 business days.

Yes — we offer a flexible return and exchange policy. Items can be returned within 7–14 days of receipt, provided they are unused, in original packaging, and accompanied by proof of purchase. Please see our full Return Policy for details.

If you receive a damaged or incorrect product, kindly contact us within 48 hours of delivery. We’ll arrange for a replacement, exchange, or refund at no extra cost.

We strive to keep all listed products available; however, some items may temporarily go “Out of Stock.” If an ordered item becomes unavailable, our team will contact you to offer an alternative or a full refund.

Yes! We provide gift packaging and souvenir customization for special occasions (weddings, birthdays, corporate events, etc.). Please contact us directly for bulk or personalized orders.

Yes — we frequently run discount campaigns, bundle offers, and special sales. Subscribe to our newsletter or follow our social media pages to stay updated on the latest deals.

Absolutely. Our site uses SSL encryption and trusted payment gateways to ensure your data and payment details are secure. We do not store your card information after transactions.

You can reach us via:
Phone / WhatsApp:
+234 806 272 8307
Email: info@teemashometreasures.com
Or use the Contact Form on our Contact Us page.
Our support team is available
Monday to Saturday,
9:00 AM – 6:00 PM.

You may cancel your order before it is shipped by contacting our customer service team. Once dispatched, cancellations may not be possible — but you can initiate a return once received.

Once your order is shipped, you’ll receive an email or SMS with tracking details. You can use this to follow your package until it arrives.

We offer a wide range of:

  • Kitchen items: blenders, cookware, utensils, organizers
  • Home appliances: portable gadgets and cleaning tools
  • Gifts: personal, seasonal, and corporate gift sets
  • Souvenirs: event, wedding, and branded keepsakes

All prices displayed on our website are inclusive of applicable taxes. No hidden fees — what you see is what you pay.

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